LOMIRAD TRADING P.L.C.
FREELANCE DELIVERY RIDER SERVICE AGREEMENT
THIS FREELANCE DELIVERY RIDER SERVICE AGREEMENT (hereinafter referred to as the “Agreement”) is entered into and made effective as of the date of execution below, by and between:
1. THE PARTIES
1.1. THE COMPANY: LOMIRAD TRADING P.L.C.
- Authorized Representative: Alpha Lencho, General Manager
- Registered Address: Addis Ababa
- Telephone Number: 0912858837
- Email Address: alpha@lomidelivery.com
(hereinafter referred to as “Lomi,” “the Company,” or “LomiRad”)
AND
1.2. THE SERVICE PROVIDER / RIDER:
- Full Name:
- AAU Student ID Number:
- Telephone Number:
- Residential Address:
- Bank Account Number:
- Bank Name:
(hereinafter referred to as “the Rider”)
(The Company and the Rider may individually be referred to as a “Party” and collectively as the “Parties.”)
2. PURPOSE OF THE AGREEMENT
2.1. The purpose of this Agreement is to establish the legally binding terms and conditions under which the Rider provides freelance delivery services through the Lomi proprietary delivery platform.
2.2. The Rider agrees to perform all delivery services in strict accordance with Lomi’s operational standards, customer service protocols, safety guidelines, order handling procedures, and any reasonable instructions issued by Lomi from time to time.
2.3. The Parties expressly acknowledge and agree that this Agreement creates an independent contractor / freelance relationship and does not constitute a contract of employment under applicable Ethiopian labor legislation.
3. RIDER ELIGIBILITY CRITERIA
To be eligible to operate as an independent delivery rider for Lomi, the Rider must continuously satisfy the following criteria:
- Maintain active enrollment as a regular student at Addis Ababa University (AAU);
- Possess a valid, official AAU student identification card;
- Possess a functioning smartphone capable of executing the Lomi mobile application and supporting necessary communications;
- Maintain an active bank account registered in their own name capable of receiving electronic funds transfers;
- Provide accurate, complete, and verifiable personal and financial details to Lomi;
- For riders operating bicycles, possess a minimum of six (6) months of documented bicycle riding experience;
- Comply fully with all applicable traffic laws, public safety regulations, and statutory codes;
- Maintain compliance with all eligibility criteria throughout the term of this Agreement.
Lomi reserves the right to request proof of eligibility at any time. The Rider shall immediately notify Lomi in writing should they cease to satisfy any of the eligibility requirements.
4. RIDER CLASSIFICATION & CATEGORIES
The Rider shall operate under one of the following designated operational categories:
4.1. Own-Bicycle Rider
- Operates using a personal bicycle supplied by the Rider.
- The Rider bears sole responsibility for providing, maintaining, repairing, and ensuring the operational safety and legal compliance of their bicycle, including all associated running and maintenance expenses.
- An Own-Bicycle Rider may select an unlimited number of available shifts, subject to platform availability and Lomi’s open-pool system rules.
4.2. Lomi-Bicycle Rider
- Operates using a bicycle provided and owned by Lomi.
- The Rider is restricted to selecting a maximum of two (2) operational shifts per calendar day.
- The Rider shall use the bicycle exclusively for authorized Lomi delivery operations. Removing the bicycle to a private residence, using it for personal purposes, or subleasing, transferring, or permitting third parties to operate the bicycle is strictly prohibited.
- The Rider shall return the bicycle to the designated Lomi depot immediately upon the conclusion of each shift.
- Lomi shall bear ordinary wear-and-tear maintenance costs. However, where damage or mechanical failure arises from the Rider’s negligence, misuse, reckless conduct, or unauthorized use, the Rider shall be liable for the reasonable cost of repairs or replacement, subject to applicable law.
4.3. On-Foot Rider
- Performs delivery services on foot, primarily assigned to short-distance deliveries where the merchant, pickup point, and destination are within reasonable walking radius.
- The Rider is exempt from bicycle ownership requirements but remains bound by all operational, reporting, confidentiality, customer service, and safety obligations under this Agreement.
5. OPEN-POOL SHIFT SYSTEM
5.1. Lomi operates three primary delivery operational shifts:
- Morning Shift
- Afternoon Shift
- Evening Shift
5.2. Available shifts are made accessible to Riders via Lomi's open-pool system approximately every two (2) days.
5.3. Upon selecting and confirming a shift, the Rider enters into a binding commitment to be punctual, present, and actively available to perform delivery services for the full duration of the selected shift. Riders shall not reserve shifts unless they fully intend and are able to fulfill them.
6. SHIFT CANCELLATION AND ABSENCE POLICY
6.1. If the Rider is rendered unable to fulfill a confirmed shift due to unforeseen circumstances, the Rider must issue formal notice to Lomi at least twenty-four (24) hours prior to the scheduled shift start time, barring verifiable force majeure or emergency circumstances.
6.2. Notice must be submitted strictly via Lomi's designated communication or reporting channels.
6.3. Failure to provide timely notice constitutes a material violation of this Agreement. Repeated unexcused absences or late cancellations may result in:
- Issuance of formal written warnings;
- Temporary suspension or restriction of shift selection privileges; and/or
- Immediate termination of this Agreement for cause.
7. MINIMUM DELIVERY PERFORMANCE
7.1. The Rider is required to complete a minimum threshold of five (5) successful delivery orders per calendar week.
7.2. Failure to meet the weekly minimum threshold may result in the Rider’s reclassification and transfer to Lomi’s Reserved Rider List, which may restrict access to preferred open-pool shifts.
7.3. The minimum threshold requirement may be waived or adjusted at Lomi's sole discretion where non-fulfillment is directly attributable to low order volume, platform outages, or other operational factors beyond the Rider's control.
8. PUNCTUALITY AND AVAILABILITY
8.1. The Rider must be logged into the platform and physically present at the assigned operational zone at the commencement of their chosen shift.
8.2. Repeated lateness shall trigger progressive disciplinary actions:
- First Instance: Formal verbal or written warning;
- Second Instance: Temporary suspension of shift booking privileges;
- Subsequent Instances: Permanent termination of this Agreement.
9. COMMISSION & REMUNERATION STRUCTURE
The Rider shall earn a percentage-based commission on the applicable base delivery fee for each successfully completed and verified delivery order, structured as follows:
| Rider Category | Rider Commission Share | Lomi Revenue Share |
| Own-Bicycle Rider | 70% | 30% |
| Lomi-Bicycle Rider | 55% | 45% |
| On-Foot Rider | 60% | 40% |
(Illustrative Example: On a standardized delivery fee of 100 ETB, an Own-Bicycle Rider earns 70 ETB, a Lomi-Bicycle Rider earns 55 ETB, and an On-Foot Rider earns 60 ETB.)
10. PAYMENT TERMS
10.1. Commissions shall be calculated based on verified digital order logs recorded on the Lomi system and disbursed on a weekly basis.
10.2. Disbursed funds shall be remitted directly to the bank account supplied by the Rider. The Rider assumes full responsibility for the accuracy of their bank details.
10.3. Lomi accepts no liability for payment processing delays caused by incorrect account details supplied by the Rider or banking institution delays. The Rider shall promptly report any observable accounting discrepancies to Lomi.
11. CUSTOMER PAYMENT HANDLING
11.1. The Rider is strictly prohibited from soliciting, demanding, or collecting cash payments from customers for any delivery order.
11.2. All customer transactions are processed exclusively through Lomi's integrated digital payment infrastructure.
11.3. Unauthorized cash collection, extortion, or diversion of customer payments constitutes gross misconduct and grounds for immediate contract termination and legal prosecution.
12. OPERATIONAL RESPONSIBILITIES
The Rider covenants and agrees to:
- Diligently accept, collect, and deliver assigned orders in a timely and professional manner;
- Verify order items and packaging integrity at the pickup point prior to departure;
- Transport and handle food, beverages, and parcels with utmost care and hygienic standards;
- Maintain professional, courteous, and respectful communication with customers and merchant partners;
- Keep the Lomi application operational and active throughout the duration of the shift;
- Immediately report delivery anomalies via the designated application reporting function.
13. REPORTING INCIDENTS AND DELIVERY ANOMALIES
The Rider shall immediately log any operational impediment via the Lomi application interface. Reportable events include, but are not limited to: merchant delays, customer unreachability, address discrepancies, order damage, missing items, application technical failures, equipment breakdown, traffic accidents, or safety threats. The Rider shall not unilaterally resolve critical order disputes outside established Lomi protocols.
14. PROPERTY AND EQUIPMENT CARE
14.1. Lomi-Owned Bicycles
- Title and ownership remain exclusively with Lomi at all times.
- The Rider receives temporary possession solely for executing authorized deliveries during active shifts.
- The Rider must inspect the vehicle prior to operation, report pre-existing damage, exercise reasonable care, and return the vehicle immediately upon shift completion.
- Unapproved modifications, residential storage, personal usage, or unauthorized third-party transfers are strictly forbidden.
14.2. Personal Bicycles
- Own-Bicycle Riders retain full responsibility for the mechanical safety, maintenance, insurance, and operating fitness of their personal vehicles. Lomi shall bear no financial obligation for personal equipment maintenance.
15. BRANDED ASSETS & UNIFORMS
Lomi may issue branded equipment (including insulated delivery bags, apparel, and safety gear) to the Rider. All issued items remain the legal property of Lomi. The Rider shall keep such equipment in clean, functional condition and return all items immediately upon termination of services. The Rider may be billed for missing or negligently damaged property.
16. CODE OF CONDUCT AND PROHIBITED ACTS
The Rider agrees to maintain professional standards of conduct at all times. The following violations are strictly prohibited and constitute grounds for severe disciplinary action or summary termination:
- Reckless, dangerous, or illegal operation of a vehicle;
- Performing services while under the influence of alcohol, narcotics, or intoxicating substances;
- Theft, conversion, or intentional destruction of customer orders or company property;
- Verbal abuse, physical aggression, harassment, or extortion directed at customers, partner merchants, or Lomi personnel;
- Unauthorized sharing or leakage of customer or company confidential data;
- Falsification of delivery records, location manipulation, or application fraud.
17. CONFIDENTIALITY & DATA PROTECTION
17.1. The Rider acknowledges that in performing the services, they may receive access to sensitive personal data (including customer names, phone numbers, delivery addresses, and purchasing data) and proprietary business information.
17.2. The Rider covenants to use such data strictly for fulfilling delivery assignments. Disclosing, screen-capturing, exporting, selling, or utilizing customer data for personal contact or third-party purposes is prohibited.
17.3. Confidentiality obligations survive the expiration or termination of this Agreement, in alignment with applicable Ethiopian data protection laws.
18. ACCIDENTS AND PERSONAL LIABILITY
18.1. In the event of an accident or emergency, the Rider shall prioritize personal health and safety, seek emergency medical assistance, and notify Lomi as soon as practicable.
18.2. The Rider acknowledges that Lomi does not provide personal medical, health, or accident insurance under this freelance engagement. The Rider remains solely responsible for their health and safety expenses, subject to statutory mandates.
19. INDEPENDENT CONTRACTOR STATUS
19.1. The legal status of the Rider under this Agreement is that of an independent service provider / freelancer. Nothing contained herein shall be construed to create a partnership, joint venture, agency, or employer-employee relationship between Lomi and the Rider.
19.2. The Rider lacks authority to bind Lomi, execute contracts, incur debt, or make representations on behalf of the Company.
19.3. The Rider assumes sole responsibility for declaring and settling any personal income tax obligations resulting from freelance income earned under this Agreement.
20. OPERATIONAL POLICIES
The Rider agrees to strictly abide by Lomi’s operational manuals, guidelines, and safety directives as published and amended from time to time. Revised operational updates communicated via official channels shall be binding upon publication.
21. PERFORMANCE EVALUATION & RECLASSIFICATION
Lomi periodically evaluates Rider performance using objective metrics including fulfillment rates, punctuality, merchant feedback, customer ratings, and compliance history. Substandard performance may trigger warning protocols, shift restriction, placement on the Reserved Rider List, or contract termination.
22. NO-SHOW DISCIPLINARY POLICY
Unexcused failure to attend a confirmed shift (“No-Show”) shall trigger the following mandatory progressive discipline schedule:
- First Offense: Formal Written Warning;
- Second Offense: Temporary suspension from open-pool shift selection;
- Third Offense: Summary termination of Agreement for cause.
23. SUSPENSION OF ACCOUNT
Lomi reserves the unilateral right to temporarily deactivate or suspend a Rider’s platform access during active investigations involving alleged misconduct, safety violations, customer complaints, theft, fraud, or property damage.
24. TERMINATION BY THE RIDER
The Rider may terminate this Agreement without cause by issuing at least fifteen (15) calendar days’ advance written notice to Lomi. The Rider shall continue fulfilling agreed services during the notice period and return all company property prior to departure.
25. TERMINATION BY THE COMPANY
Lomi may terminate this Agreement without cause by issuing fifteen (15) calendar days’ advance written notice to the Rider, settling all accrued, undisputed commissions up to the effective termination date.
26. SUMMARY TERMINATION FOR CAUSE
Lomi reserves the right to terminate this Agreement immediately, without advance notice or cure period, if the Rider commits a material breach, including but not limited to:
- Commission of theft, fraud, embezzlement, or conversion;
- Intentionally damaging or abandoning Lomi bicycles or branded assets;
- Operating under the influence of drugs or alcohol;
- Engaging in violent, abusive, threatening, or harassing behavior;
- Gross negligence resulting in personal injury or major damage;
- Material breach of data confidentiality or customer privacy;
- Falsification of university enrollment status or registration documentation.
27. RETURN OF COMPANY ASSETS
Upon termination, suspension, or demand by Lomi, the Rider shall immediately surrender all company assets in their possession, including bicycles, keys, branded delivery bags, apparel, and access tokens. Failure to return property may result in legal recovery proceedings and police intervention.
28. FINAL SETTLEMENT OF ACCOUNTS
Upon contract termination, Lomi shall calculate and disburse all properly earned, verified commissions up to the effective termination date. Lomi reserves the legal right to offset verified damages or unreturned property costs against final commission payouts, in accordance with applicable law.
29. CATEGORY RECLASSIFICATION
Riders seeking to transition between operational categories (e.g., Own-Bicycle to Lomi-Bicycle) must submit a formal request. Category adjustments are subject to Lomi's written approval, equipment availability, and updated commission structures.
30. NON-ASSIGNMENT & SUB-CONTRACTING
The Rider shall personally perform all delivery services. The Rider is strictly prohibited from assigning, transferring, delegating, or sub-contracting their account, shifts, or duties to any third party.
31. GOVERNING LAW AND COMPLIANCE
This Agreement shall be governed by, construed, and enforced in accordance with the substantive laws of the Federal Democratic Republic of Ethiopia.
32. DISPUTE RESOLUTION
In the event of any controversy, claim, or dispute arising out of or relating to this Agreement, the Parties shall first endeavor to settle the dispute amicably through good-faith negotiations. If unresolved within fifteen (15) days, either Party may submit the dispute to a court of competent jurisdiction in Addis Ababa, Ethiopia.
33. NOTICES AND OFFICIAL COMMUNICATIONS
Formal legal notices under this Agreement shall be served in writing via registered email, official platform messages, or hand delivery to the addresses designated in Section 1. The Rider remains obligated to update Lomi of any changes to contact details immediately.
34. ENTIRE AGREEMENT
This Agreement constitutes the entire understanding and agreement between the Parties with respect to the subject matter hereof, superseding all prior oral or written agreements, representations, or understandings.
35. SEVERABILITY
If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the enforceability of the remaining provisions, which shall continue in full force and effect.
36. ACKNOWLEDGMENT AND CONFIRMATION
By affixing their signature below, the Rider explicitly confirms that:
- They have thoroughly read, understood, and accepted all terms of this Agreement;
- They have been afforded the opportunity to seek independent legal advice;
- All information and documentation supplied to Lomi are true, accurate, and valid;
- They agree to strictly abide by all obligations, commission rates, and policies outlined herein.
37. EFFECTIVE DATE AND DURATION
This Agreement shall come into full legal force on the Effective Date set forth below and shall remain in effect continuously until terminated by either Party in accordance with Sections 24, 25, or 26.
- Effective Date: Tikimt 29, 2019 E.C. (8 November 2026)
IN WITNESS WHEREOF, the Parties hereto have executed this Freelance Delivery Rider Service Agreement on the dates set forth below.
የሎሚራድ ትሬዲንግ ኃ.የተ.የግ.ማ. ፊርማ እና ማህተም በተፈረመው ቅጂዎ ላይ ይታከላል።